Refund Terms

Last Updated: 21 Eylül 2025

Refund and Cancellation Policy

This page outlines the refund and cancellation terms for BulutWork services. Different refund policies apply depending on the type of service.

1. General Refund Terms

1.1 Refund Rights

  • Refund requests must be made within the specified period from service commencement
  • Refund reasons must be valid and documented
  • Proportional refunds apply for partially delivered services
  • Refund processing takes 5-10 business days

2. Service Type Refund Policies

2.1 Web Development Services

Project Start

  • • First 7 days: 100% refund
  • • 8-15 days: 75% refund
  • • 16-30 days: 50% refund
  • • After 30 days: Subject to evaluation

Project Stages

  • • Analysis stage: 90% refund
  • • Design stage: 70% refund
  • • Development stage: 40% refund
  • • Testing stage: 20% refund

3. Contact

For refund inquiries, contact us:

BulutWork Teknoloji Ltd. Şti.

Refund Department: info@bulutwork.com

Phone: +90 212 909 02 57

Address: Merkez Mahallesi, Teknoloji Caddesi No:123, Ankara/Türkiye