Privacy Policy

1. Data Controller

BulutWork (BulutWork Teknoloji Ltd. Şti.) is the data controller responsible for processing your personal data.

Contact Information:

• Address: Merkez Mahallesi, Teknoloji Caddesi No:123, Ankara/Türkiye
• Email: info@bulutwork.com
• Phone: +90 212 909 02 57

2. Personal Data Collected

When you visit our website and use our services, the following data may be collected:

2.1 Identity Data

• Name, surname
• Email address
• Phone number
• Company information

2.2 Technical Data

• IP address
• Browser type and version
• Operating system
• Pages visited
• Cookie data

3. Data Processing Purposes

Your personal data is processed for the following purposes:

• Service delivery and customer support
• Communication and information
• Fulfillment of legal obligations
• Website security and performance
• Statistical analysis and reporting
• Marketing activities (with your consent)

4. Legal Basis for Processing

Your personal data is processed based on the following legal grounds specified in Article 5 of KVKK:

• Your explicit consent
• Contract establishment or performance
• Fulfillment of legal obligations
• Legitimate interest

5. Data Retention Periods

Your personal data is stored for the period required by the processing purpose and within the framework of our legal retention obligations:

• Customer data: Service period + 10 years
• Contact data: 3 years
• Technical log data: 2 years
• Marketing data: Until consent is withdrawn

6. Data Sharing

Your personal data may be shared with third parties only within the framework of legal requirements, service delivery and security purposes:

• Public institutions in case of legal obligation
• Technical service providers (hosting, email services)
• Business partners (protected by confidentiality agreement)

7. Cookie Policy

Cookies are used on our website to improve user experience and collect analytical data. You can change your cookie preferences at any time.

8. Your Rights

According to Article 11 of KVKK, you have the following rights:

• To learn whether your personal data is processed
• To request information about your processed data
• To learn the purpose of processing and whether it is used appropriately
• To know third parties to whom data is transferred domestically/abroad
• To request correction of incomplete/incorrect data
• To request deletion of data under certain conditions
• To request notification of correction/deletion to shared parties
• To object to adverse results from automated system analysis
• To claim compensation for damages due to unlawful processing

9. Right to Apply

To exercise your rights mentioned above, you can contact us through the following ways:

• Email: info@bulutwork.com
• Written application: Merkez Mahallesi, Teknoloji Caddesi No:123, Ankara/Türkiye

Your applications will be evaluated and concluded within 30 days at the latest.

10. Security

We take technical and administrative measures for the security of your personal data:

• SSL encryption
• Secure server infrastructure
• Access control and authorization
• Regular security updates
• Staff training and confidentiality agreements

11. Changes

This privacy policy may be updated when necessary. Significant changes will be announced on our website.

12. Contact

For questions about our privacy policy, you can contact us: